Privacy policy
Privacy and Cookies Policy – Aurora Store
At Aurora Store, we value the privacy of our customers and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect personal data on our website.
By using the Aurora Store website, the customer agrees to the practices described in this policy.
1. Information We Collect
- When a customer makes a purchase, we collect personal information such as name, address, email, phone number, and payment details.
- We may also automatically collect technical information such as IP address, browser, time zone, and pages visited on the site.
2. Use of Information
- Process and deliver orders.
- Communicate regarding orders or customer service inquiries.
- Improve user experience on the site and analyze usage trends.
- Support marketing and remarketing campaigns, when the customer provides consent.
3. Sharing of Information
- We only share personal data when necessary to process orders (e.g. carriers, payment providers).
- We never sell personal data to third parties.
- We may share anonymous, aggregated data for analysis purposes.
4. Protection of Information
- We implement technical and organizational measures to protect personal data against unauthorized access or disclosure.
- However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Customer Rights
- Customers have the right to access, correct, update, or request deletion of their personal data.
- They may also request restriction of processing, data portability, or object to its processing.
- All requests will be answered within **30 days**, in accordance with the GDPR.
- These rights apply to all EU customers and, by decision of Aurora Store, to customers in the UK and Switzerland as well.
6. Cookies and Analytics Technologies
- Our website uses cookies and analytics tools (such as Google Analytics and Meta Pixel) to improve the user experience and support marketing campaigns.
- Customers can manage their cookie preferences in their browser settings.
7. Changes to this Policy
We may update this Privacy Policy whenever necessary to reflect legal or operational changes. The latest version will always be available on the site.
8. Contact
For any questions or requests regarding personal data, please contact us at **geral@aurora-store-online.com**.
---
Cookies Policy – Aurora Store
Aurora Store uses cookies and similar technologies to improve the browsing experience, analyze patterns, and support marketing campaigns.
1. What are Cookies?
Cookies are small text files stored on the user’s device when visiting a website. They allow the browser to be recognized and certain information to be stored.
2. Types of Cookies We Use
- **Essential cookies**: required for the basic operation of the site (e.g. shopping cart, login).
- **Performance cookies**: help us understand how visitors use the site (e.g. Google Analytics).
- **Marketing cookies**: used to display relevant ads on external platforms (e.g. Meta Pixel, Google Ads).
- **Preference cookies**: save user choices (e.g. language, region).
3. Managing Cookies
Users can manage or disable cookies directly in their browser settings. However, some site features may not function properly without essential cookies.
4. Consent
When entering the Aurora Store website for the first time, a banner is displayed requesting consent for the use of non-essential cookies (analytics and marketing). The user may accept, refuse, or customize preferences.
5. Changes
We may update this Cookies Policy whenever necessary. The latest version will always be available on this page.
6. Contact
For any questions regarding cookies and data privacy, please contact us at **geral@aurora-store-online.com**.
---
Aurora Store complies with the **General Data Protection Regulation (GDPR)** of the European Union. All customers, including those in the UK and Switzerland, benefit from the same level of protection.